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FAQ's

Case X streamlines the process of managing medical treatments for your clients. We handle scheduling, coordinate with medical providers, and ensure that all medical records are uploaded to our software, giving you easy access to complete and organized documentation.

Case X is a comprehensive service that manages medical treatment for personal injury clients on behalf of attorneys. We coordinate patient scheduling, treatment, and records management, ensuring a seamless process for all parties involved.

All medical records are uploaded to the Case X software. You can log in to our secure portal at any time to view and download your clients' medical documentation.

Case X collaborates with a wide range of medical providers, including general practitioners, specialists, physical therapists, and more, to ensure that your clients receive the best possible care.

Your attorney will coordinate with Case X to schedule your medical appointments. We will then contact you with the details of your appointment, including the date, time, and location.

Please bring a valid ID, any relevant medical records, and any specific instructions provided by Case X or your attorney. It’s also helpful to have a list of any current medications or treatments you are undergoing.

If you are a medical provider interested in partnering with Case X, please contact us through our website or call our office. We will provide you with the necessary information and requirements to join our network.

After treating a patient referred by Case X, please upload all relevant medical records to our secure software platform. Detailed instructions on how to submit records will be provided upon partnership in the form of an onboarding zoom and or in person training session.

Yes, Case X takes the privacy and security of your information very seriously. Our software platform is designed with advanced security measures to protect all sensitive data and is HIPAA compliant.

For technical support or any other questions, please contact our support team at Support@mycasex.com or 844-99-CASEX (844) 992-2739.